News and Updates
Online Banking Accounts Issue
May 15, 2024
Many of our online banking customers are experiencing a sudden influx of emails regarding failed login attempts to their online banking. Some customers are also experiencing repeated account lockouts.
We are aware of this situation and our teams are diligently working to resolve the issue.
We apologize for the inconvenience and want to assure you that security and safety for our customers is always Gulf Coast Bank’s top priority.
Here are some helpful tips for username and password security online:
- Avoid easily guessable information (such as your name, birthdate, or address)
- Avoid public or shared networks to access your personal information or accounts
- Never share your username or password
- Never reuse passwords
- Update your passwords regularly and ensure they are strong and unique
- Use a trusted password manager
In our increasingly digitized world, cyber security is more important than ever. The battle against cyber security attacks is one we take very seriously, and we are constantly learning and adapting to best protect our customers’ information.
If you have additional questions, please feel free to contact us at 337-893-7733.
Gulf Coast Bank is committed to serving our customers and our community with safe and secure financial solutions you can depend on.
Thank you for continuing to trust Gulf Coast Bank.