Privacy Policy USA Patriot Act Employee Login

Card Services

  • $18.00 annual fee - $6 with Generations Gold
  • Works as an ATM card.
 
For your protection, all Gulf Coast Bank International Debit Card transactions are blocked.  Debit Card holders should inform us in writing, prior to departing, for access to funds while in a foreign country.

To report a lost or stolen debit card, call:

  • 337.893.7733 during Gulf Coast Bank business hours
  • 866.546.8273 after hours and during holidays
  • You may also log in to your online banking and report your card lost or stolen by accessing your administrative options and ATM/Debit Card to select and submit the option.  (Your current debit card will be inactive and you will have to visit one of our branch locations to reorder a new card)
  • You may also call inTouch, the telephone banking service and report your card lost or stolen by selecting option number one on the main menu and follow the voice prompts.  (Your current debit card will be inactive and you will have to visit one of our branch locations to reorder a new card)

To report a lost or stolen Credit Card, call:

  • 800.367.7576

If you know your full sixteen (16) digit credit card number, provide the following information that will allow for a quicker cancellation of your lost or stolen credit card.

  • Full credit card number of the card that is missing - are you the primary cardholder or are you the secondary cardholder
  • Exact cardholders name printed on the card
  • Billing Address - where your credit card bill is sent each month
  • Home phone number
  • Circumstances of the loss or theft
  • Identification verification information - social security number or similar, date of birth and mothers maiden name

Please note: If you are the secondary cardholder for this card, you will also need to provide the primary cardholders identification verifications details.

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